As little data as possible.

Cookies and tracking

The website sets no cookies for analytics, advertising or tracking. Your language choice is part of the address (/en), not stored in a cookie. Fonts are loaded from our own domain, not from third parties.

Tools on the website

Calculations in our tools, such as the churn calculator, are done in your browser. The numbers you enter are not sent to us and are not stored.

Hosting and technical logs

CustomerSuccess.no is hosted by Vercel Inc., an American company. When you visit the website, Vercel processes technical information such as IP address, approximate location derived from the IP address, browser and system information, and time. The information is used to deliver the website and for operations and security, and we do not use it to profile individuals.

Because Vercel is an American company, the information may be processed outside the EEA. Vercel states that it complies with the EU–US Data Privacy Framework and otherwise uses the EU standard contractual clauses where the law requires it. Vercel states no fixed retention period for such logs, but says information is kept for as short a time as necessary. Read more in Vercel's privacy policy.

Data controller

CustomerSuccess.no is run privately by Jakob Jølstad, who is the data controller and editor-in-chief. Questions about privacy can be sent to jakob.jolstad@gmail.com.

You have the right to access, correct and delete information about you, and you can complain to the Norwegian Data Protection Authority (Datatilsynet).

Changes

If we later introduce, for example, a newsletter or surveys, this page will be updated before the feature is put into use, with information about what is collected, why, and how long it is kept.